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TWO HOUR LOCAL DELIVERY! CHECK OUT OUR LIVE INVENTORY

Returns & Exchanges

Return / Exchange Policy 

Shoes:

Within 30 days of the purchase date, you can return your shoes, new or used, for a refund or exchange for the full value of your purchase. Refunds are given in the same payment method you made the purchase. Sale items are final and not eligible for a refund.  After 3 returns, all future returns are subject to final sale at manager's discretion.

Apparel & Accessories:

Within 30 days of the purchase date, you can return unworn and unused apparel or accessories items (tags still attached) for a refund or exchange for the full value of your purchase. Worn or used items cannot be returned. Refunds are given in the same payment method you made the purchase.

Return / Exchange Shipping Instructions for Online Orders

It's easy to make a return or exchange. Just follow these steps:

1 Place the items you would like to return / exchange and a copy of the receipt back into the original shipping box and securely tape your shipment closed.
 
2 Take the package to one of the shipping carrier’s drop-off locations or schedule a pick-up.
 
Please allow 7-10 working days for your return / exchange to be processed.

All returns should be sent to:


Louisiana Running + Walking Co.
4153 Canal St. New Orleans, LA 70119

 

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DUE TO NOLA COV-19 MANDATES OUR PHYSICAL LOCATIONS WILL REMAIN CLOSED UNTIL FURTHER NOTICE: HOWEVER WE WILL STILL BE DELIVERING!

Free porch side delivery* within 2 hrs of ordering from our online store between the hours of 10 AM - 5:30 PM.  Just select local delivery on checkout.

*Local Deliveries only applicable to adresses within 20 miles of our Mid City store.



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